Cell Phones in the Sky?
The Chinese symbol for crisis is composed of two characters. One means danger. The other means opportunity (or some say "crucial point").
That's how I think about allowing cell phone use on airplanes. In a recent blog posting, the NY Times called it "The in-flight menace: Wireless chatter." Personally I agree.
However, from a marketing perspective, domestic airlines could seize the opportunity to differentiate by being the first to allow phones in flight, citing the success of several foreign airlines like Emirates that allow cell phones and other personal wireless devices for making phone calls. They would secure a loyal customer base, at least until it became an industry norm.
Or better, they could stand out - and avoid the danger of customer backlash - by proclaiming their opposition to using cel phones in the air, in line with numerous airline customer surveys. Then brand their action as a demonstration of customer intimacy. But the airlines should not just do nothing while waiting as their national union lobbies Congress for a ban on inflight calls.
I was on a Southwest airline flight earlier this year when they tested internet access, I thought it was great for e-mailing. But I found I could have a phone conversation too in the air via Skype. This I did not like.
Let airlines capitalize on the phone-free "escape" they provide. If not, then hey - offer cell phone and cell phone-free sections, like the old smoking/non-smoking sections. Let freedom ring (sort of)!

