Public Health has struggled for years to tell its story- ironically a very worthy story- in a powerful and compelling way. We worked with CDC 10 years ago to help them tackle being misunderstood and to create and communicate their brand identity - with what we called Putting Science into Action for a Safer and Healthier America. Then Washington State's Department of Health (WDOH) engaged us to hep them overcome being "underknown and undervalued" - and therefore underfunded. The WDOH central idea? Always Working for A Safer & Healthier Washington, coupled with three identity themes. In both cases, our research showed it was not just about health, but the more emotional issue of keeping people safer, that resonated across the board. Plus action - public health is about taking action that makes a difference. Here's a one pager I wrote in Government Executive on Building a Brand Identity.

And here are three examples of relatively low budget, high production value videos that do a good job at making public health come to life and personally relevant. They all capture the "safer" aspect of public health and show the value of public health action across its many "touch points." Most importantly, they all convey a message that hits home.

The first one, from American Public Health Association's (APHA) Healthiest Nation in One Generation campaign, shows through sophisticatedly simple word graphics, one person's interactions from birth through adulthood with Public Health (including 4 mentions of Motor Vehicle Injury Prevention, but who's counting!).

This second one, is from the This is Public Health campaign of the Association of Schools of Public Health (ASPH). Along with student voices and simple red stickers, it powerfully SHOWS in fast MTV-like style, the numerous touch points of public health. 

And to tie it all together, this video by the National Association of County and City Health Officials (NACCHO), which is the national organization representing local health departments, goes from showing (again with sophisticated graphics and word art) what a world without Public Health would be, to the good we have here in America, thanks to our everyday heroes (truly!) in our local Public Health Departments. It ends by showcasing a Public Health logo, given that when public health is working best, it's mostly invisible.

Together, these videos shine a light on what may be the most important and valuable (and often invisible!) service our country provides to us: Public Health. And a professional community I am so proud to be a part of.

This Nicorette ad is a great example of my all-time favorite marketing axiom: IF YOU CAN'T FIX IT FEATURE IT! Check it out.

I used to teach stop-smoking classes at Kaiser many years ago (I'm now a long-time recovered health educator). Anyone who has tried to quit knows quitting sucks. It is really tough. So rather than pretend otherwise, Nicorette acknowledges it directly with their "Suck-O-Meter." Because it is what it is. Everyone knows it. Truth makes marketing work.

So I open an e-mail from my sister that says this: Your friend Roz Becker sent you the following video from CNNBC: "Glenn Beck Attacks Moshe Engelberg." I click on the link and watch an incredibly well done video starring... me. Sort of.

The Huffington Post tells the story: MoveOn.org, in conjunction with SEIU and Brave New Films has put out a fake newscast (on the fake network CNNBC) in which the Fox News host goes through his usual moments of pique and emotional duress. Only this time, the subject of his conspiracy theories is the person signed in to watch the made-up video. And they show an example of the mock newscast.

As part of a marketing campaign, this approach has great promise. It personalized the video by using a Facebook interface that grabbed my photo and some friend's names to instantly create a fake newscast that was about me. Think about the possibilities for personalizing ads of all sorts. What a great way to increase the personal relevance of a product or service! Unbelievable.

Is this the beginning of Web 3.0??

Viacom's movie studio Paramount needs a new way to make money since DVD sales are declining. They are now launching an online video clip service that makes favorite segments from its movie collection available for purchase. 

The price depends on your licensing agreement with them, and how you plan to use the clips. Heres' a link to their demo, which is only open to "friends" right now (if you have access, please let me know).

Techies call these clips "short-form video assets." I think they are the future of online video. We're working in this space too - more to follow!

The FTC is mad at the credit reporting company Experian for misleading consumers and luring them away from the government's free annual credit reports in order to get them to subscribe to a $14.95 monthly credit monitoring service. Experian is using classic marketing tactics. The government provides free credit reports at annualcreditreport.com (why not .gov?).  Experian, smelling money, bought a better-named site called freecreditreport.com, and they have been saturating the airwaves with their very popular trio of slackers singing about how they could have avoided ruining their credit if they had only tracked their status on Experian's website.

Now the government is fighting fire with fire. Their video spoofs show a remarkably similar band warning people, as the NY Times story quotes, that: Other sites may turn your head; they say they’re free, don’t be misled. Once you’re in their tangled web, they’ll sell you something else instead. 

Experian knows what they're doing, and refuses to give the FTC their freecreditreport.com domain or to cease and desist. Though they did pay a $1.25 million fine for misleading consumers; small change compared to the money they're making. The other marketing tactic is playing on people's fears. Most of us just don't need regular updates on our credit reports. But messages about identity theft, losing everything we have, etc, trigger us to buy these credit monitoring services.

Lots of people go to Experian's site for free credit reports when they mean to go to the government site, Bottom line is that Experian's marketing is effective and I believe intentionally misleading. But is it right?